FAQ's
➳ Do you have an age or weight limit?
Everyone of all ages loves to bounce! So there is no age limit to fun. We do however, have a weight limit for each bounce house. That information is provided on each listing.
➳ When do you set up?
We set up the morning of your event. If you need a special delivery time, please let us know and we will do our best to accommodate you. We pickup same-day after your event ends. Pickups requested after 9pm will incur an additional charge of $50.
➳ Does the price include delivery + setup?
Yes, we offer complimentary delivery for event locations within a 30 mile radius of zip code 30680. Delivery fees apply for all other areas within a 31 to 50 mile radius. Contact us for a quote.
➳ What form of payment do you accept?
We accept credit, debit cards, Venmo and Pay Pal. Balance is due the day prior to delivery.
➳ Do you require a deposit?
Yes, in order to secure your event date we require 25% down as a deposit with the balance due one day prior to your event. Deposits are non-refundable and are applied towards the total of your rental. If you need to cancel your event, we will hold your deposit and you can reschedule for a future date within a one year period. If you reschedule your event more than once, there will be a $50 inconvenience fee.
➳ What surfaces do you set up on?
We can set up on grass, turf, concrete or inside a venue or home. We cannot under any circumstances set up on rocks, gravel, or dirt.
➳ Are the bounce houses cleaned + sanitized?
Absolutely! We take great pride in the condition and presence of our bounce houses. Each house is washed, sanitized + dried immediately after each use.
➳ What is your rain policy?
If it is raining the day of your event and you decide to cancel, the deposit will be held and you are able to reschedule for a future date within a one year period. The rain will not hurt our bounce houses. We encourage you not to cancel due to rain, as most times it is only scattered showers. The houses must be shut off if winds exceed 15 mph. No exceptions.